As the COVID-19 pandemic goes on, many people want to establish an ecommerce business of their own. Most of them take this opportunity as many people prefer to shop online rather than in person.
That is not surprising since consumers love online shopping for various reasons. Apart from being convenient and keeping them safe from public places, they love receiving free shipping and affordable prices from ecommerce stores.
However, becoming an ecommerce business owner is easier said than done. Due to COVID- 19 travel regulations, no one can freely explore the world to find the perfect supplier. Also, with them on the other side of the world, how can one guarantee that the products will arrive on time and are in good condition based on their standards?
Alibaba.com understands this kind of dilemma, which is why they offer Trade Assurance, a free added protection service to reassure the worries of their ecommerce business partners like MRC Innovations. Listen to its President and Co-Founder, Mark Cohen, to learn about what they think about this service.
As you have heard, Alibaba.com’s app can help ecommerce business owners find fast and accurate information. That is why MRC Innovations enjoy using the Alibaba.com app for their business.
To further convince you howAlibaba.com’s Trade Assurance is reliable for ecommerce businesses, keep on reading. You will learn the advantages and drawbacks of using the Alibaba.com mobile trade app.
What Is Alibaba.com’s Trade Assurance?
Besides the brief description of Trade Assurance mentioned above, Alibaba.com offers this service in their app or platform to increase the trust between buyers and suppliers when transacting with one another.
Especially for buyers since the protection that Trade Assurance offers to them are:
- The ordered products were not shipped as scheduled
- The ordered products did not meet the quality standard as promised
When you find yourself in any of these situations, expect Alibaba.com to help you until you reach a satisfactory outcome as long as you ordered products covered by Trade Assurance.
Nevertheless, here are the advantages you would gain when you use Trade Assurance to your purchase transaction at Alibaba.com
3 Advantages Of Alibaba.com’s Trade Assurance
- Discover Affordable Deals
Even though buying at the Alibaba.com app or platform can reduce purchase costs, that does not mean you can shop around without worrying about your savings, not unless it is unlimited.
Since no ecommerce business owners have endless savings, they should find affordable and quality deals to get the most out of their purchase. And that is where Trade Assurance comes in.
Alibaba.com offers this free added protection service so their partnered ecommerce businesses can search for an affordable price suitable for their needs without worries. When the supplier they have found is part of Trade Assurance, they know that could save a lot due to the product stipulation and shipping deadlines.
In other words, ecommerce businesses can search for more suppliers and discover more affordable deals without worrying so much like “the offer of this supplier is too good to be true” since Trade Assurance has their back.
Furthermore, Alibaba.com also includes and secured payment with Trade Assurance. And this feature reassures more than any of their transactions are safe and secure no matter what.
- Deliver Orders On-Time
Another advantage of Trade Assurance is that it gives ecommerce business owners peace of mind regardless of how far their orders are.
Since most of the suppliers are from the other side of the world, Alibaba.com wants to reassure their ecommerce business partners with the help of Alibaba.com real-time chat on their B2B trade app or platform.
With this, both buyers and suppliers can talk and coordinate with one another about the transaction. As such, buyers can easily plan distribution and manage the stock of their ecommerce business. And if the suppliers miss what they have promised, buyers can file a dispute to claim a refund.
However, getting a refund might take a while since Alibaba.com always investigates any dispute. That is why when you file one, make sure you have enough evidence and attach them accordingly.
- Satisfy Your Product Standards
When placing an order at the Alibaba.com app for your business covered by Trade Assurance, you can guarantee the quality of products. Just make sure you specify all of your product standard requirements so your chosen supplier can meet them.
By letting the suppliers know what exact materials and dimensions you want for your order, they will try to meet them as much as possible. They will do everything to satisfy your requests without exceeding your budget.
Also, to guarantee that they meet your product standard, you can request for minimum order quantity (MOQ) to receive and check the items in person.
Are There Any Risks To Watch Out For?
Despite all the advantages that Trade Assurance offers, there are also things you need to watch out for when using the Alibaba.com app for your business.
Know that Trade Assurance will only cover certain things (shipping date and quality) and not everything. That means there is no total guarantee of you getting a refund at all times. The only way to make sure of that is to consider a few things such as the following.
- You have to write your product specification requirements in detail, from the materials, size, dimension, texture, etc., since it will be the basis of the Trade Assurance claim.
- Getting a refund will take a while since Alibaba.com will investigate both parties in a dispute.
- Any dispute to claim a refund needs to be filed after 30 days after you have received your order. More days than that will not be eligible for a refund.
- You have to follow Trade Assurance written policy as they are to get covered.
Convenient options, payment security, and extended support are things ecommerce business owners can expect to gain from Alibaba.com’s Trade Assurance. That is why if you have not signed up at the Alibaba.com app, do it now.
To learn more about Alibaba.com’s Trade Assurance, like how to use it for your business, go to their website today!