The benefits listed below mainly revolve around time management, cost reduction, and increased productivity. Voiper offer VoIP services, including hardware and software to business and residential customers in the UK.
1. Lower the Cost of Each Call
Instead of making use of telephone lines to make calls, VoIP telephone systems use Internet Protocol to place calls. This works by turning all data into packets of data and sending them over your IP network. Your IP network may consist of your internet connection, a direct IP connection from your telephone service provider or a combination of the two.
Using traditional phone lines to place a call means that a phone line is occupied by two callers using it at the same time to communicate. Since there are a limited number of lines that can be installed, using landlines to place calls, especially long-distance calls, can be very expensive. By using the internet to relay call data, this problem can be circumvented, making domestic as well as long-distance calls cheaper to make overall.
2. Efficient Client Interaction
By using a VoIP system you will never be without the ability to conduct an important business call or forward important documents. With a VoIP phone system, you have the option of choosing where and how your calls are received. For example, you may select the option to have calls forwarded to your office after the first few rings. If the call goes unanswered, it will automatically be transmitted to a second or even third device, for instance, your laptop or mobile phone. Quite simply, this means that no calls will ever be missed which is particularly important if they are urgent.
3. VoIP Service Mobility
VoIP services will be of tremendous benefit to you if you have an on-the-go business as your calls will follow you wherever you happen to go. Traditional phone systems have a phone line with a unique phone number assigned to it that runs to a business or home. With the use of a VoIP system, you have the freedom to move with the demands of your business without the stress of having to remember the dialling codes assigned to your phone line.
4. Multiple Features
Being able to multi-task with most high-tech devices, a VoIP phone system allows you to be the most productive you can be. As an example, if you have to wait in line for anything you can strategize your business approach to attend to client calls you may have missed and read any voicemail-to-text messages that were sent directly to your inbox. You can make use of unoccupied time to forward any important voicemail messages received to 3 other people at the click of a button.
5. Simple Conference Calls
In addition to the above features, since all calls on a VoIP system use a converged data network rather than a dedicated phone line, creating and participating in simple conference calls is much easier. While taking part in conference calls can be done by using traditional phone lines, it requires payment for an additional service. With most VoIP phone systems, these conference services are standard.
6. Now Consider “More Reliable”
A common concern that often surfaces is that when the internet stops working, so will the ability to make calls. However, features such as call-forwarding and others in VoIP phone systems are incredibly flexible. The flexibility to choose how and where you want your calls forwarded to means that your productivity will not be unduly affected due to happenings like Acts of God. If your phone at the office can’t be answered you can still receive calls through your laptop or another device.